We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

You have the choice between payment in advance (bank transfer), Paypal or cash on collection. When paying in advance, a deposit of 10% of the purchase price and the remaining payment before delivery or on collection can be agreed. For security reasons, we cannot accept €500 bills in cash.

Beim Waschtisch:

Sobald IhreBestellung bei uns eingegangen ist, erhalten Sie per E-Mail die Kaufbestätigungmit einer Skizze zum Vermessen Ihrer Anschlüsse. Sollten Ihre Anschlüsse nochnicht verlegt sein, senden wir Ihnen gerne einen Vorschlag für diePositionierung Ihrer Anschlüsse. Nachdem uns die Angaben zu Ihren Anschlüssenund die Zahlung vorliegen, wird Ihr Waschtisch gefertigt. Sobald Ihr Waschtischabholbereit ist oder an die Spedition übergeben wurde, erhalten Sie eineBenachrichtigung per E-Mail. Der Liefertermin Ihrer Bestellung wird vomSpeditionsunternehmen angekündigt

Beim TV-Lift-Schrank:

Sobald Ihre Bestellung bei uns eingegangen ist,erhalten Sie per E-Mail die Kaufbestätigung. Nachdem uns das Modell IhresFernsehers und die Zahlung vorliegen, wird Ihr TV-Schrank gefertigt. Sieerhalten eine E-Mail-Benachrichtigung, sobald Ihr TV-Schrank abholbereit istoder an die Spedition übergeben wurde. Der Liefertermin Ihrer Bestellung wirdvom Speditionsunternehmen angekündigt.

Bei einer Küche:

Sobald Ihre Bestellung bei uns eingegangen ist,erhalten Sie per E-Mail die Kaufbestätigung. Nachdem uns die Zahlung vorliegen,wird Ihr Küchenmodul gefertigt. Sie erhalten eine E-Mail-Benachrichtigung,sobald Ihre Landhausküche abholbereit ist oder an die Spedition übergebenwurde. Der Liefertermin Ihrer Bestellung wird vom Speditionsunternehmenangekündigt.

Die Spedition kündigt den Liefertermin rechtzeitig per E-Mail oder Telefonat an. Sodass Sie Ihr Möbelstück persönlich in Empfang nehmen können.

Our goods are shipped with a very reliable furniture shipping company (NO risky general cargo transportation, as is often the case).

Versandkosten innerhalb Deutschlands:
Innerhalb von Deutschland werden Ihre Möbel und das Zubehör versandkostenfrei zu Ihnen nach Hause geliefert.

Versandkosten nach Österreich:
Bei einer Lieferung nach Österreich fallen bei einem Bestellwert von bis zu 3.500 € Versandkosten i.H.v. 100 € an. Bei einem Bestellwert über 3.500 € berechnen wir Versandkosten i.H.v. 200 €.

Versandkosten in die Schweiz:
Bei einer Lieferung in die Schweiz fallen bei einem Bestellwert von bis zu 3.500 € Versandkosten i.H.v. 200 € an. Bei einem Bestellwert über 3.500 € berechnen wir Versandkosten i.H.v. 400 €.
Die Zollabgaben in Höhe von ca. 8%, die Verzollung mit 100€ und die Kosten für die Erstellung der Ausfuhrunterlagen in Höhe von 55€ verrechnen wir mit der deutschen Mehrwertsteuer. Gerne erstatten wir nach belegter Ausfuhr die Differenz der deutschen Mehrwertsteuer mit den durch uns vorgestreckten Kosten im Zusammenhang mit dem Export. Hierfür ist eine Aufforderung Ihrerseits nach Lieferung bzw. Ausfuhr notwendig sowie eine Bereitstellung der Kontonummer.

Niederlande, Belgien, Luxemburg und Polen:
Auf Anfrage

Further international shipping within the EU on request.

Deliveries abroad may be subject to customs duties, taxes and fees which are not included in the total price.

For us at Land & Liebe, sustainability and individuality are paramount. Unfortunately, having many products ready-made in stock is neither sustainable nor does it allow the cut-out in the cover plate to be individually adapted to your TV. That's why we decided from the outset to only produce to order. For most of our products, we have components directly on site and pre-produced so that we can reduce the delivery time to 2-3 weeks. Your order is therefore sent to production after receipt of payment and your TV width and goes through a few work steps in our production facility near Hamburg. This allows us to guarantee you a high-quality and durable product. And since our production process includes many steps that are actually carried out by hand, we need the specified delivery time.

Immediately after your purchase, you will receive a purchase confirmation containing the same details as the subsequent invoice. The delivery date is required by law on every invoice. As the delivery date is not yet precisely dated at the time of purchase, we only send the invoice upon delivery. This is because we can then state "delivery date corresponds to invoice date" and ensure that the invoice has been issued correctly.

When your goods are delivered, they are checked for (transport) damage in the presence of the driver. This must be documented by photo or video.

So far, we have always had good experiences with our furniture removal companies. However, if the goods are damaged or defective, you must have the damage or defect confirmed in writing by the driver of the transport company. In this case, you must also contact us immediately on +49 (0)40 879 34 700 or by e-mail: [email protected] so that a claim can be made and a solution reached together.

Immediately after your purchase, you will receive a purchase confirmation containing the same details as the subsequent invoice. The delivery date is required by law on every invoice. As the delivery date is not yet precisely dated at the time of purchase, we only send the invoice upon delivery. This is because we can then state "delivery date corresponds to invoice date" and ensure that the invoice has been issued correctly.

"Newly carpentered" means solidly carpentered washbasins made from selected woods, some with hand-carved decorations, according to old construction plans from the Wilhelminian era and, in some cases, Art Nouveau. Finally, they are varnished and sealed by hand.

This is highly dependent on the particular chest of drawers. Most chests of drawers date from the Gründerzeit period between 1850 and 1890. We also have a small selection of 200 to 250 year old pieces from the Biedermeier period, rarely older pieces.

We lovingly refer to all our antique treasures that have not yet been restored and are unpainted as rough diamonds. It takes a bit of creative imagination to imagine the pieces fully restored and painted. The advantage is that you can be creative yourself. This applies to the surface design as well as the fittings and decorations, which you can choose yourself.

Unsere Möbel im Landhausstil bestehen aus Eichen-, Fichten-, Kiefern- oder Edelfurnierholz.

We use weatherproof varnish, which is normally used outdoors. This is very resistant and elastic, so the wood can withstand strong temperature fluctuations as well as rain, snow and UV rays for years.

Antique furniture that has been through a lot can sometimes show its age and it is very rare for there to be no woodworm holes at all. Of course, the presence of wormholes does not mean that the woodworms are still alive. As a precaution, we treat all chests of drawers with an environmentally friendly anti-woodworm agent so that the unpopular little creatures do not survive. If there was still a live woodworm in the old wood and it survived the anti-woodworm treatment, the following should be noted: The woodworm's ability to destroy wood is very low. The wood only loses its stability when there is an extremely high density of woodworm holes. The small woodworm is often confused with the really "dangerous" wood borer, which leaves holes of approx. 4-5 mm in size and therefore has "real destructive power". Woodworms die out by themselves in today's warm and dry living climate. Woodworms need cool, damp cellars. In addition, the beetles are basically "localized", i.e. they remain in their "home wood" and do not infest other neighbouring wooden furniture.

Yes, the handles and fittings shown can be exchanged as required. In the case of antique, ready-designed washbasins, there is a surcharge; in the case of new solid wood washbasins, there is usually no surcharge.

Geht nicht, gibt's nicht - wir versuchen auch ungewöhnliche Wünsche möglich zu machen! Häufige Sonderwünsche sind z.B.: Andere Maße bei der massiv getischlerten Neuware (gegen Aufpreis), Andere Formen basieren auf den vorhandenen Tischermodellen (gegen Aufpreis) - Beispiel: Geschlossene Blende statt runder Füße oder Schubladen statt Türen)

Selbstverständlich! Jedes unserer neu getischlerten Möbelstücke ist auch in shabby-chic-Variante zu erhalten. Geben Sie dazu bei Bestellung einfach an, dass Ihr Möbel shabby sein soll. Manche unserer neu getischlerten Möbel sind bereits in shabby verfügbar.

Ja! Unsere Badmöbel und Landhausmöbel werden massiv getischlert, d.h. verkeilt und geleimt und als ganzes Möbelstück geliefert bzw. fertiggestellt. Lediglich Ihr Installateur vor Ort muss das Waschbecken, die Armatur, etc. fachgerecht anschließen, sodass die Nutzung des Waschtisches ermöglicht wird.

Yes, this is also possible. If you decide to use your own basin for the washbasin, we will deduct the purchase price of the standard basin from the total price and require a template to outline your basin on the worktop. If you purchase a fitting other than those offered on the website, we will need a technical drawing from you for implementation.

No. The humidity in the bathroom does rise temporarily, but not permanently of course, otherwise the walls would start to mold. Your washbasin, on the other hand, would even tolerate higher humidity and is much better protected than your walls.

No. The feet of all washbasins are protected with 5 mm high, invisible plastic caps, so that even if splash water or a puddle forms here and there, no water can enter the washbasin from below.

Yes, of course! The question is justified, as very few suppliers can achieve a truly waterproof wood surface. Nevertheless, we have to smile a little at this question, as this is precisely our specialty and has been tried and tested by us for years. Pictures usually say more than words, so please take a look at our Highly water-repellent link. What most people don't know: Conventional bathroom furniture is made of MDF/pressed wood and is therefore in principle much more vulnerable than "real" solid wood. We protect the wooden surfaces so that no water can penetrate the wood.

The wood is solid and can absorb and release moisture. It therefore adapts to the climate. For example, wood is used everywhere outdoors for a long service life and only needs the right protection in the form of varnish or glaze.

Thanks to our decades of experience, we finish Land und Liebe washbasins so that water runs off the surface (lotus effect - see "Highly water-repellent"). Natural wood surfaces: Our ecological hard wax oil is also used to treat wooden floorboards and wooden parquet, i.e. for floors that are naturally exposed to much greater stress (from wet shoe soles to tipped-over glasses of water, splashes when watering flowers, etc.). It is also recommended for painting children's toys and is therefore harmless to health. Lacquered surfaces: Our lacquers are also used on standard industrially manufactured washbasins and bathroom vanity units. These are often made of plywood or pressed wood, which is much more susceptible to water than the solid wood of antique chests of drawers or chests of drawers made by us. From our own experience: the first washbasins we produced are of course in our own bathroom and are put through their paces every day by us and our children. There are no water stains, even though water always remains on the table top and is only wiped off again in the evening.

No. The humidity in the bathroom does rise temporarily, but not permanently of course, otherwise the walls would start to mold. Your washbasin, on the other hand, would even tolerate higher humidity and is much better protected than your walls.

No, it doesn't splash! This is because we choose the position of the tap so that the water jet hits the basin in the right place. What's more, the new taps are water-saving, i.e. the water has a lot of air in it and the water jet is much gentler than in the past. If water does drip, e.g. from wet hands, the drops bead up on the surface, are not absorbed and can be wiped away with a towel.

The final dimension including the basin should be approx. 90 cm high to ensure a back-friendly and comfortable posture when washing.

We recommend: Let your washbasin "breathe". There should be 5 to 10 cm of space to the right and left of the edges.

The washbasin vanity unit (chest of drawers, sideboard, bedside cabinet, etc.) is delivered fully assembled. Accessories such as basins, taps, mirrors, inserts, marble tops and similar items are supplied packed separately. Unfortunately, we are unable to assemble the accessories in our factory or install them on site. On the one hand, this is because safe transportation of the goods would no longer be guaranteed and, on the other hand, installation on site must be carried out by a specialist. Unfortunately, we cannot offer you this service.

Yes, we saw the cut to size in the top (for the washbasin and tap) and in the rear wall of the carcase, if available. Any existing drawers and shelves are cut out as sparingly as possible to fit your connections and therefore remain as usable as possible. After your purchase, you will receive your confirmation of purchase and a sketch, which you can use to measure and send us the connection dimensions for the supply and waste water in your bathroom. If you have not yet installed any connections, we will be happy to suggest ideal dimensions for your desired washbasin, which will then be implemented by your plumber. If you opt for a washbasin from another manufacturer or dealer, there may be an additional charge for some washbasins due to the planning and implementation work involved.

Because the individual cut to fit your connections has not yet been made and the carcass and panel have not yet been painted or sealed to be water-repellent.

In principle, the customization and dispatch of the goods only takes place after receipt of payment and receipt and confirmation of the individual dimensions of your water connections. For this purpose, it is necessary that you send us the exact dimensions using the template provided by us or confirm them in writing. The production or delivery of the goods will be delayed if the dimensions are not provided or confirmed, or are incomplete or incomprehensible.

Unsere Hinweise zur Installation, Aufbau und Pflege Ihres Waschtisches finden Sie hier.

Ja! Unsere TV-Schränke werden massiv getischlert, d.h. verkeilt, geleimt und als Ganzes Möbelstück geliefert bzw. fertiggestellt. Vor Ort muss lediglich Ihr Fernseher und ggf. Soundbar oder Receiver am Lift befestigt werden. Verstecken Sie Ihren Fernseher in einer wunderschönen, klassischen Kommode im Landhaus-Stil. Per Knopfdruck erhebt sich der Fernseher aus der Kommode. Im klassischen, puristischen Design ist diese TV Lift Kommode ein eleganter Blickfang für den Wohnbereich. Massives Fichten- und Eichenholz unterstreichen den hochwertigen Charakter und bieten den stilvollen Rahmen für diese Produkt Innovation.

Ja, einige unserer TV-Schränke mit integriertem Liftsind extra als Raumtrenner entworfen worden. Diese Modelle sind mit Rollenausgestattet, sodass Sie den Schrank nach Belieben um 180 Grad drehen können.

Ja, es ist prinzipiell möglich, unsere TV-Kommode mitintegriertem Lift am Bett zu platzieren und entspannt vom Bett aus einem Filmzu schauen. In diesem Fall montieren unsere Tischler den TV-Lift andersherum inder Kommode. Da nicht alle Kommoden eine Rückwand haben, ist es teilweisenotwendig, dass wir eine Rückwand für die TV-Kommode anfertigen. Bitte sprechenSie uns vorher darauf an.

Ja, an unserem TV-Lift können Sie eine Halterung füreine Soundbar oder Receiver montieren. Voraussetzung hierfür ist, dass die HöheIhres Fernsehers zusammen mit der Soundbar bzw. dem Receiver in die Kommodepasst. Auch für eventuell andere Geräte finden wir sicherlich eine Lösung. Wirhelfen Ihnen gerne bei der Überprüfung, wenn Sie uns die Maße Ihrer Gerätemitteilen.

Ja, Ihre PlayStation, Xbox, Wii und andere Spielkonsolenfinden in unserer Kommode bequem Platz. Um sicherzugehen, helfen wir Ihnengerne bei der Überprüfung, wenn Sie uns die Maße Ihrer Geräte mitteilen.

Unser TV-Lift ist mit einem leisen Qualitätsmotorausgestattet, der mit einer Laufstärke von weniger als 50 dB arbeitet.

Yes, our kitchens are solidly carpentered, i.e. wedged and glued and delivered or finished as a complete piece of furniture. An exception is the kitchen buffets, which are delivered in two parts for logistical reasons. The sink and your electrical appliances may have to be installed and connected on site.

Yes, we are happy to customize and configure your dream kitchen to meet your exact requirements. Contact us for a personal consultation and a tailor-made offer.

We recommend a kitchen size of at least 10 square meters for our kitchen concept. Below that, it really does get cramped. Our show kitchen in our exhibition is light and airy, including a buffet and bar on 14 square meters.

For us at Land & Liebe, sustainability and individuality are paramount. Unfortunately, having many products in stock is neither sustainable nor does it allow for individuality. That's why we decided from the very beginning to only produce to order, as this allows us to make changes to the dimensions, layout and color according to your wishes. Your order is therefore sent to production after receipt of payment and goes through the work steps in our production department. This allows us to guarantee you a high-quality and durable product. And since our production process includes many steps that are actually carried out by hand, we need the specified delivery time.